Grocery Store Assistant Manager

Position Title: ASSISTANT STORE MANAGER

Reports to: General Store Manager

Position Summary: To direct the operation of reporting departments and to support the General Store Manager in the management of the store to achieve maximum sales and profits.

Accountabilities:

1. Manage day-to-day operation of reporting departments, ensuring operating conditions & efficiency by following the Value Equation Process.
2. Contribute to the development of reporting departments’ cash flow, review cash flow vs. actual results and identify problems; approve plans and insure implementation of steps to correct.
3. Review and approve reporting depts.' labor schedules & tracking of departments through M.A.P.
4. Monitor ordering practices of reporting departments and implement correction steps, as necessary.
5. Review and approve reporting departments' merchandising programs within constraints of Company policy procedures and standards.
6. Enforce and monitor reporting departments' application of Company policies, procedures and standards and compliance with government requirements.
7. Train, communicate with, develop, evaluate & motivate reporting dept. managers and associates.
8. Foster good labor, management and guest relations.
9. Other duties as may be assigned by management.

Decision Making Authority

1. Discipline, evaluate, train and motivate reporting department managers and associates.
2. Approve labor schedules within limitations of Company standards.
3. Make merchandising decisions within policy or standards.
4. To settle guest complaints
5. Decisions Recommended: promotions, expenditures beyond approved cash flow, policy decisions, and marketing decisions.
6. Most major decisions referred to General Store Managers.
7. To make decisions when necessary within constraints of Company policy and standards related to the total store in the absence of the Store Director or GSM.

Special and Technical Knowledge

1. Basic math skills.
2. Working understanding of collective bargaining agreements.
3. Overall knowledge of product in departments of responsibility.
4. Good training skills.
5. Thorough knowledge of store operations

Type and Length of Experience

1. High school education or equivalent work experience.
2. 1-2 years as a Department Manager, or equivalent/relevant experience.

Human Relations Skills (Oral & Written)

1. Good oral communication skills to direct associates and to enhance guest and labor relations.
2. Good listening skills to grasp departmental problems.
3. Good written communication skills to prepare plans and/or to analyze problems & recommend solutions.
4. Coaching and counseling skills to motivate associates.