Behavioral Health, Communication Skills, Crisis Intervention, Diagnostic and Statistical Manual of Mental Disorders (DSM), Documentation, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Identify Issues, Medical Records, Multicultural, Outpatient Care, Presentation/Verbal Skills, Psychiatry and Mental Health, Regulatory Compliance, Safety/Work Safety, State Laws and Regulations, Strategic Planning, Substance Abuse, Team Lead/Manager, Time Management, Writing Skills