GROUP GENERAL MANAGER At Sea | $6,000 - $8,000 USD per Month
POSITION OVERVIEW We are searching for an accomplished and hands-on Group General Manager to provide senior oversight across two luxury river cruise vessels, with a soft opening announced for November. This is a strategic yet deeply operational role for an experienced General Manager who leads from the ground up, with a strong presence on board and a genuine passion for hospitality. The ideal candidate brings a proven track record in multi-property or multi-vessel leadership, a sharp eye for guest experience, and the expertise to drive training, development, and operational excellence across both vessels. Cruise ship experience is not required.
The fleet caters primarily to the U.S. and Mexican markets, with high season spanning six months of the year. Rotations are available on a 6 or 9-month basis.
KEY RESPONSIBILITIES
Provide executive oversight across two luxury river cruise vessels, ensuring consistent operational standards and guest experience across both
Take a hands-on, on-the-ground approach to leadership, actively engaging with teams and guests aboard the vessels
Drive training and development programs across all departments, elevating team performance and service delivery
Oversee menu development and food and beverage programming in collaboration with culinary leadership
Gather and act on guest feedback to continuously refine the on-board experience and uphold the highest hospitality standards
Support and mentor the individual vessel General Managers, providing guidance, accountability, and strategic direction
Collaborate with ownership on operational planning, pre-opening strategy, and the long-term guest experience vision
Ensure full compliance with safety, health, and operational regulations across both vessels
QUALIFICATIONS
Experienced General Manager with a strong and proven track record in luxury hospitality; multi-property or multi-unit leadership experience is highly desirable
Hands-on leadership style with a genuine on-the-ground presence and the ability to inspire teams at all levels
Strong background in training, team development, and building a culture of service excellence
Experience in menu development and food and beverage operations is a strong advantage
Natural ability to engage with guests, gather meaningful feedback, and translate insights into operational improvements
Cruise ship or maritime experience is not required; adaptability and openness to an at-sea environment are essential
Genuine passion for hospitality and an entrepreneurial mindset suited to a pre-opening environment
English fluency is required; Spanish language skills are a strong advantage
WHAT'S OFFERED
Salary: $6,000 to $8,000 USD per month
Rotation contract available on a 6 or 9-month basis
Soft opening announced for November
Numbers & Facts
Location
Miami, Florida
Skills
English Languageunmatched
Entrepreneurshipunmatched
Food and Beverage Industryunmatched
Leadershipunmatched
Maintain Complianceunmatched
Mentoringunmatched
Menu Developmentunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Operations Planningunmatched
People Managementunmatched
Regulationsunmatched
Safety Complianceunmatched
Service Deliveryunmatched
Spanish Languageunmatched
Strategic Planningunmatched
Team Buildingunmatched
Training Programunmatched
Training/Teachingunmatched
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