Position Summary

Momentum and Insights are where our AI strategy meets the person actually doing the fundraising. Momentum helps gift officers spend their time on relationships instead of data entry. Insights brings wealth and demographic signals along with prospect research into the work. Together they are becoming the system of intelligence for fundraising teams, and the bundle is one of the most important revenue bets we have.

This role owns that surface. You own the strategy, the roadmap, and the outcomes, working alongside the GM who owns the commercial side. You are the single product owner for both products.

Responsibilities

• Strategy and roadmap. You own where Momentum and Insights go and why. You bring evidence to the betting table. You size opportunities, make the tradeoffs, and you can defend the sequence to anyone in the company.

• Generative discovery. You are in front of customers continuously. Interviews, ride-alongs, watching users work. Your job is to find what should exist, not just what is broken. Structured customer signal comes to you from Product Operations, and you decide what it means and what we do about it.

• Shipping. You work daily with your squad. Lightweight specs, working prototypes over long documents, feature flags, progressive rollout. You are accountable for value shipped.

• The bundle and the integrations. Insights data inside Momentum, full CRM integration, and the cross-product dependencies that come with both. You represent those dependencies in planning and you chase them down when they stall.

• Why it matters. You do not own the full marketing function, but you own making sure what you ship lands for internal teams and for customers. Positioning, feature to pain mapping, demos, narratives for sales and CX. You partner with PMM on the broader market story and enablement.

• Metrics. Adoption, engagement, retention, revenue impact, and customer outcomes.

How You Work

• AI forward operator. You prototype in Claude Code. You build your own analysis and research workflows. You have opinions about what agents should own and what humans should own, because you have built things.

• Human centered. We believe AI should make the human parts of fundraising better, not replace them. That belief has to show up in what you choose to build.

• Discovery first, then speed. Validate the problem, then move fast.

• Ownership over territory. You see what needs to happen and you drive it.

• Transparent. High autonomy comes with high visibility. Weekly reporting, clear rationale.

You Must Have

• 5+ years of product management in B2B SaaS, with real ownership of a surface and its business outcomes

• Experience with AI or ML powered products. You do not need to train a model, but you need to know what is actually possible and shape the product accordingly

• Fluency with AI tooling as part of how you work, including hands on prototyping

• Strong product marketing instincts. You think about positioning and enablement while you are still building

• Evidence of customer centered practice: discovery interviews, jobs to be done, opportunity mapping, or equivalent

• Excellent written and verbal communication. You can talk to an engineer, an executive, and a customer without changing what is true

• Comfort with ambiguity, and the resourcefulness to build structure where none exists

Nice to have: fundraising technology, nonprofit CRM, or the nonprofit sector. Design thinking or the ability to put a real prototype in front of someone.

What Success Looks Like

• The Momentum and Insights roadmap is clear, evidence backed, and the org understands the logic

• The bundle is shipping and the ACV story is real

• You have a running discovery cadence with customers that impacts what we build

• Sales and CX have what they need, and they know where to find it

• Cross product dependencies have owners and dates

• The squad ships value every week

About Us

Virtuous software is powering the world’s leading nonprofits and inspiring a new generation of generosity.

At Virtuous, we believe generosity has the power to transform the world - and so we are on a mission to create $10B in net new generosity by helping nonprofits better connect with and inspire their donors.

Our talented team is hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the nonprofit community.

Our values are more than just a poster on the wall. Instead, our mission and values are precisely why candidates choose Virtuous. Our core values are:

1. Build Better: We build audacious ideas to accelerate philanthropy and dismantle the status quo.

2. Display Radical Generosity: We are generous with our time & talent as we serve our team and the nonprofit community.

3. Stay Humble & Enjoy the Journey: We take our work seriously, but we don't take ourselves too seriously.

Virtuous should act as a career accelerator for everyone on our team. Team members should look back at their time at Virtuous as one of the most productive and stretching seasons in their professional lives. This means that working at Virtuous isn't for everybody. It is for the select few who are ready to do hard things and build something truly great.

If this sounds like you, we’d love for you to apply!

What We Offer

• Market competitive pay leveraging Carta data

• Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)

• 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days

• We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO

• Supportive time off including paid volunteer days and company holidays

• Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)

• We pride ourselves on Community and host exciting company outings and events.

We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.

Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.