Group Product Manager

​Position Description:

• Provide mentorship, guidance and support to a team of IT product managers, fostering their professional growth and performance.

• Set clear objectives and expectations for the team and ensure they have the necessary resources and tools to excel in their roles.

• Conduct regular performance evaluations and offer feedback to team members to help them continuously improve.

• Collaborate with product leadership team to define and shape the product strategy and feature roadmap based on business goals, user research and data.

• Prioritize product features and improvements, with the goal of delivering value to the end users and impact to the business.

• Continuously evaluate performance across the platforms, deployed features and gather feedback to inform future decisions.

• Ensure that the product development process adheres to best practices, agile methodologies, and quality standards to deliver products on time and within budget.

• Support the team in defining product requirements, user stories, and acceptance criteria for development teams to follow during the software development lifecycle

• Monitor the progress of ongoing projects, identify potential roadblocks, and take corrective actions to keep projects on track.

• Foster strong partnerships with engineering, design, marketing, and other relevant teams to ensure smooth product development, launch, and post-launch support.

• Coordinate efforts between different teams to address dependencies and maximize efficiency in the product development process.

• Engage with internal and external stakeholders to understand their needs, gather feedback, and communicate product plans and updates effectively.

• Manage expectations and provide regular updates on product development progress, milestones, and potential changes in scope.

• Establish key performance indicators (KPIs) and metrics to evaluate product success and identify areas for improvement.

• Analyze product performance data and user feedback to drive data-driven decisions for product enhancements and future iterations.

• Perform all other duties and special projects as assigned

Education and/or Training:

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field.

• Proven experience as a Product Manager or in a similar leadership role within the IT industry.

• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience:

• Experience with leading a team of product managers, product owners, or business analysts to build innovative digital products

• Proven track record of working with UX designers to create experiences that are driven by qualitative user research and prototyping

• Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments

• Developing and implementing processes, methods, and tools to increase efficiency and accuracy

• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.

• Solid analytical and problem-solving abilities, leveraging data to inform decision-making.

• Business acumen and the ability to align product strategies with organizational goals.

• Familiarity with technology trends and the ability to anticipate market needs and opportunities.

• Experience with project management tools and product management software is a plus.

• Strong understanding of software development processes and methodologies, particularly agile practices.

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