Group Room Manager

Come join our Hotel Operations Team as our Group Room Manager! In this opportunity you would coordinate and manage individual business traveler reservations. You would seek out companies and secure the agreements for their travelers sleeping room accommodation needs. If you have a sales mindset, are well organized, and have great communication skills - we are looking for you! Enjoy weekly pay, health benefits, and 401K starting day one. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!

Job Overview: Responsible for overseeing the management of all Individual Business Traveler bookings. Group Room Manager will drive profitable business growth for the Enterprise through managing relationships and sales contracted corporate business while meeting and exceeding hotel sales budget.

Empower Your Future: The Work You’ll Lead:

• Coordinate and manage all group block reservations, including those made by Group Sales, Player Development, and Entertainment once contracts have been executed.
• Responsible for outside Sales goals for the Business Travel segment. Develop and maintain relationships with corporate client and business travel accounts, handle all rate agreements by developing sales goals with the Revenue Managment team.
• Responsible for maintaining and developing client relationships to support and establish hotel occupancy while increasing brand awareness throughout the community.

Job Requirements:

• Combination of post-secondary education in Business Administration, Finance, Hotel Administration or related field and experience in revenue management, hotel sales, Local Negotiated Rate Management or related field to equal five years.
• Knowledge of Opera, Agilysys or similar PMS, GDS and Revenue Management systems.
• Proficient in Word Excel, PowerPoint and Access.
• Proficient in statistical and competitive analysis.
• Excellent oral and written communication skills.
• Ability to develop and deliver effective presentations on a regular basis.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. 

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.