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Group Rooms Coordinator

Davidson Hospitality Group

Orlando, Florida

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JOB DETAILS
SKILLS
Billing, Communication Skills, Customer Support/Service, Detail Oriented, Entrepreneurship, Hospitality and Tourism, Hotel Reservation, Jazz, Medications, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Property Management, Record Keeping, Restaurant, Sales, Small Company, Spa Services, Status Reports, Team Lead/Manager, Team Player, Writing Skills
LOCATION
Orlando, Florida
POSTED
30+ days ago
Property Description

Nestled in the heart of Downtown Orlando's Arts District, Grand Bohemian Orlando, Autograph Collection is a distinctive luxury boutique hotel that blends artistic flair with sophisticated comfort. Renowned for its inspiring design, curated art collection, and lively atmosphere, this property offers an exceptional experience for guests and team members alike.

From a grand lobby adorned with striking Italian mosaics and original artwork to stylish rooms featuring rich textures, custom furnishings, and marble accents, Grand Bohemian Orlando elevates every stay. The hotel's dynamic amenities include an upscale restaurant and jazz lounge, a rooftop pool and lounge with panoramic city views, a full-service spa, and versatile event spaces perfect for celebrations or corporate gatherings.

Located steps from world-class cultural venues, restaurants, and nightlife, this boutique gem offers a vibrant downtown lifestyle with unmatched hospitality - making it a standout destination for both guests and hospitality professionals.

Overview

Join Our Team as a Reservation Group Coordinator!

Are you detail-oriented, organized, and passionate about delivering exceptional guest experiences? We're looking for a Reservation Group Coordinator to join our dynamic hospitality team! In this pivotal role, you'll be the key connection between our sales, events, and front office teams-ensuring every group reservation runs smoothly from start to finish.

You'll handle room blocks, reservations, and guest details with precision and care, providing exceptional service that reflects our commitment to excellence. The ideal candidate thrives in a fast-paced environment, communicates effortlessly with clients and colleagues, and takes pride in accuracy and efficiency. If you're ready to grow your hospitality career and play a critical role in creating memorable stays, we'd love to have you on board!
Key Responsibilities:
  • Manage group rooming lists, reservations, and billing details.
  • Communicate with clients and internal departments to ensure flawless group experiences.
  • Process group changes, cancellations, and special requests.
  • Monitor inventory to optimize room block utilization.
  • Prepare and distribute reports for group status and pick-up.
  • Maintain accurate records in the property management system.
  • Provide exceptional customer service to internal and external guests.
  • Support the Reservations and Sales teams as needed.

Qualifications

  • Previous hotel or reservations experience preferred.
  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication abilities.
  • High attention to detail and accuracy.
  • Proficiency with Microsoft Office and property management systems (Opera or similar).
  • Ability to work collaboratively across departments.
  • Strong customer service mindset and professional demeanor.
  • Bachelor's degree or equivalent hospitality experience preferred.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match
Working at Davidson is like nowhere else. It's less of a job, more o

About the Company

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Davidson Hospitality Group

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