Group Tours Coordinator

State of Mississippi

Jackson, MS

JOB DETAILS
SALARY
$43,509.31–$50,035.70 Per Year
SKILLS
Administrative Certification, Career Development, Childcare, Co-Payments, Communication Skills, Conferences, Cross-Functional, Customer Service Operations, Customer Support/Service, Data Collection, Detail Oriented, Driver's License, Event Management, Federal Tax, Funding, Health Insurance, Higher Education, Interpersonal Skills, Life Insurance, Lift/Move 25 Pounds, Medical Billing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Nursing, Organizational Skills, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Program Evaluation, Project/Program Coordination, Project/Program Management, Reporting Skills, State Tax, Team Player, Time Management, Training/Teaching, Tuition Reimbursement, Willing to Travel, Writing Skills
LOCATION
Jackson, MS
POSTED
13 days ago

Group Tours Coordinator

Salary

$43,509.31 - $50,035.70 Annually

Location

25 - HINDS COUNTY, MS

Job Type

Full-Time

Job Number

9154-0475-20260701HDS

Department

0475 - ARCHIVES-ARCHIVES & HISTORY

Opening Date

07/01/2026

Closing Date

7/15/2026 11:59 PM Central

Agency Minimum Salary

$43,509.31

Agency Maximum Salary

$50,035.70

About the Agency

The Mississippi Department of Archives and History, established in 1902, collects, preserves, and provides access to the states archival resources. Today, this mission continues through the efforts of the departments five divisions. Our mission is to preserve Mississippis diverse historic resources and share them with people worldwide, inspiring the discovery of stories that connect our lives and shape our future. Agency contact: Laura Rawson, Personnel Manager, lrawson@mdah.ms.gov

About the Position

The Mississippi Department of Archives and History (MDAH) seeks a Group Tour Coordinator to serve in the Museum Division. The Group Tour Coordinator serves as the primary point of contact for schools, community organizations, and other visitors planning group visits to the Two Mississippi Museums. This position coordinates all aspects of the group experience, including scheduling visits, communicating logistical details such as travel assistance and school lunch arrangements, promoting educational opportunities and funding resources, and ensuring that each group receives exceptional customer service throughout the planning process. The Group Tour Coordinator builds meaningful relationships through careful planning, close attention to detail, and a strong commitment to hospitality. As a key member of the Two Mississippi Museums team, this position collaborates with museum staff to increase visitation and enhance the overall visitor experience.

What youll need to be Successful

Exceptional written and verbal communication skills. Strong attention to detail, excellent organizational abilities, and a customer service mindset are essential. The ideal candidate demonstrates initiative, self-motivation, adaptability, and effective problem-solving skills while maintaining positive relationships through strong interpersonal communication. Success in this position also requires working knowledge of collecting and tracking data, preparing reports, and evaluating program outcomes. Candidates should be able to work collaboratively with cross-functional teams while exercising sound judgment and working independently when needed. Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, is required, along with the ability to manage multiple projects simultaneously and consistently meet assigned deadlines. Candidates should also demonstrate an understanding of, or genuine interest in, the important role museums play in public education, cultural preservation, and community engagement.

Preferred Qualifications

This position typically requires a Bachelors Degree and 4-7 years of experience. - Agency Preferred Qualifications: Experience coordinating programs, events, or customer service operations is highly desirable. Experience preparing correspondence, presentations, and other informational materials.

  • Description
  • Benefits
  • Questions

No available description

Health/Prescription Insurance

Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.

Wellness Benefits

Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.

Life Insurance

All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.

Optional Insurances

Many agencies offer discounted premiums for dental, vision, and cancer insurance.

Flexible Spending Accounts

Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.

Paid Personal Leave and Sick Leave

Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.

Military Leave

In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.

Holidays

Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.

Retirement Programs

The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us

Deferred Compensation

State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.

State Credit Union

All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.

Tuition Reimbursement

Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.

Career Development and Training

The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.

Promotional Opportunities

Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.

Career Ladders

Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.

01

How many years of experience do you have? (Refer to the job posting for an explanation of related experience.)

  • No experience
  • 1 year of experience
  • 2 years of experience
  • 3 years of experience
  • 4 years of experience
  • 5 years of experience
  • 6 years of experience
  • 7 years of experience
  • 8 years of experience
  • 9 years of experience
  • 10 years of experience
  • More than 10 years

02

What is the highest level of education (or semester hours of college) you have completed from an accredited four-year college or university?

  • None
  • GED or High School Equivalency Diploma / High School Diploma
  • 1 year / 30 semester hours
  • Associates Degree / 2 yrs / 60 semester hours
  • 3 years / 90 semester hours
  • Bachelors Degree
  • Masters Degree
  • Specialist Degree
  • Doctorate Degree

03

Are you able to: Stand and walk for extended periods while assisting visitors and group tours; lift and carry materials weighing up to 25 pounds, including outreach and event supplies, and be able to set up and break down materials for conferences and special events?

  • Yes
  • No

04

Do you possess a valid drivers license for travel to outreach activities, when applicable?

  • Yes
  • No

Required Question

Employer State of Mississippi

Address 210 East Capitol Street

Suite 800

Jackson, Mississippi, 39201

Phone 601-359-1406

601-359-1406

Website https://www.governmentjobs.com/careers/mississippi

About the Company

S

State of Mississippi