Group Training Specialist

Job Title: Group Training Specialist Intern/Part time/Full Time)
Department: Channel Management Depart ( M-G-01-01)
Location: Remote and Onsite
Employment Type: KPI-Based CPT/OPT Internship or Part /Full-Time

About ALLCPR

ALLCPR ALL of us should learn CPR is a leading community emergency training network in North America, founded in Silicon Valley in 2022 by the USJ Education Group . ALLCPR specializes in CPR, BLS, and AED training as well as first aid product and service solutions for individuals, families, and corporate groups. Today, ALLCPR has grown into an internationally recognized brand in emergency training. It is an American Red Cross Primary Licensed Training Provider (PLTP) and an American Heart Association (AHA) Training Partner and was honored with the 2024 American Red Cross Achievement Award for its outstanding achievements in community emergency training. ALLCPR has established over 160 community emergency training centers across 35 U.S. states, supported by more than 200 full-time and part-time instructors. ALLCPR trains approximately 7,000 participants each month, with over 100,000 individuals trained to date.Through its proprietary AI Agent Management Platform, ALLCPR has achieved intelligent, end-to-end digital management—from registration and instruction to assessment and certification. The organization is also actively expanding into China, Canada, and Australia, advancing its global development strategy to build a truly international community emergency training ecosystem.

This role coordinates CPR group training for companies, schools, clubs, and organizations. The Group Training Specialist ensures smooth communication, scheduling, and logistics to deliver high-quality group training experiences.

Position Summary

The Group Training Specialist coordinates CPR/BLS/AED group training services for businesses, schools, and organizations.

This role manages communication, scheduling, instructor coordination, and logistics to ensure high-quality group training delivery across ALLCPR’s nationwide network.

This is a KPI-based role suitable for fast-paced, customer-focused environments.

Key Responsibilities

Group Training Coordination:

Respond to group training inquiries and provide customized arrangements.

Coordinate instructor assignments, facility booking, and equipment preparation.

Maintain and update national group training calendars.

Client & Instructor Communication:

Act as the communication bridge between clients and instructors.

Ensure all stakeholders understand training schedule, requirements, and details.

Operational Support:

Prepare rosters, documentation, and reports.

Update AI platform records and ensure data accuracy.

Performance:

Achieve monthly and quarterly KPI targets.

Improve group training workflow and client experience.

Qualifications

Required:

Strong communication and customer service skills.

Ability to manage multiple clients and schedules.

Strong organizational and multitasking ability.

Preferred:

Experience in event/project coordination, customer success, or operations.

Experience with CRM or scheduling systems.

Key Attributes

Professional, responsive, and reliable under deadlines.

Strong sense of ownership and service quality.

Fast learner with proactive problem-solving ability.