Growing Well Front Desk Support/Medical Assistant

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit

Working Title Growing Well Front Desk Support/Medical Assistant Location Boone, NC Position Number N57015 Department Appalachian Institute for Health and Wellness - 273600

Position Summary Information

Minimum Qualifications

High school diploma or equivalent

1+ years of experience in a customer service or administrative support role,

preferably in a medical or pediatric setting

Excellent communication and interpersonal skills

Ability to work in a fast-paced, family-oriented environment with sensitivity and

professionalism

Basic computer skills, including familiarity with electronic health records (EHR),

scheduling systems, and Microsoft Office

License/Certification Required Essential Job Functions

Greet patients, families, and visitors

Answer phone calls, respond to inquiries, and route messages to appropriate

staff

Schedule and confirm appointments for evaluations, follow-ups, and therapy

sessions

Check in and check out patients, ensuring accurate demographic and insurance

information

Collect and process payments, co-pays, and other documentation as needed

Maintain the waiting area in a clean and family-friendly condition

Assist with intake paperwork and provide basic information about clinic services

Coordinate with clinical staff to ensure smooth patient flow and appointment

logistics

Obtain vitals on patients including height, weight, o2, and head circumference

Preferred Qualifications

Experience working in pediatric clinics, therapy offices, or developmental

programs

Familiarity with insurance verification and patient billing processes

Strong organizational skills and attention to detail

Compassion for working with families navigating developmental and medical

concerns

Bilingual (Spanish)

Work Schedule/Hours

M-F; 8:00am - 5:00pm

Number of Hours Per Week 40 Number of Months Per Year 11 Mandatory Staff No Physical Demands of Position

Must be able to move around a clinic, work with clients in

rooms-standing, sitting, or on the floor with children, and utilize some computer

equipment. No other lifting or physically exerting activity is required.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Hiring Range $30.67/hour

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 08/26/2026 Closing Date 09/04/2026 Open Until Filled No Applicant Pool Preference External (Post on the Web) Special Instructions to Applicants

Please attach the following documents for your

application to be considered:

Resume/CV

Cover Letter

List of References with Contact Information

Licenses (optional)

Not Eligible for Visa Sponsorship VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S Quick Link https://appstate.peopleadmin.com/postings/55800 Posting Number 201501034P

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter / Letter of Interest
• List of References with Contact Information

Optional Documents

• License/Certification