Growth Support Coordinator

At HSA Bank, a division of Santander Bank N.A., we’re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors. 

Are you ready to join us?

Provides day-to-day support to the HSA Bank Growth team, including the remote Sales and Relationship Management teams. The Growth Support Specialists act as a point of reference, efficiently responding to requests for event coordination, employer and broker change processing, and research inquiries. This role routinely works within multiple systems to complete requests, route materials for review/approval, create standard proposals and take on ad-hoc assignments, as needed.

Provides day-to-day support to the HSA Bank Growth team, including the remote Sales and Relationship Management teams. The Growth Support Specialists act as a point of reference, efficiently responding to requestsforeventcoordination,employerandbrokerchangeprocessing,andresearchinquiries.Thisrole routinelyworkswithinmultiplesystemstocompleterequests,routematerialsforreview/approval,create standard proposals and take on ad-hoc assignments, as needed.

What you will do:

• Manage the support team inbox and handle internal team requests according to defined procedures.

• Manages and supports special ad-hoc projects as needed in support of the HSA Bank growth team

• Helps maintain data systems and processes standardized forms

• Arranges for collateral and materials to brokers/employer group

• Assists in coordinating regional tradeshows and events for HSA Bank growth team

• Handles payments, and works with legal team for vendor contracting

• Assists Growth Enablement team with content management

  Creates standard RFPs

• Assists with training new team members

Skills, Experience, and Education:

• H.S. Diploma or General Education Degree (GED) required

• 0-2 years of experience providing support to remote sales teams

• Handles multiple priorities simultaneously and within agreed response times

• Strong verbal and written communication

• Ability to work and make decisions independently with a high level of professionalism

• Marketing or sales background a plus

The estimated salary range for this position is $55,000USD to $60,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

 

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HSA Bank, a division of Santander Bank, N.A. Santander Holdings USA, Inc. and its subsidiaries (“Santander”) are equal opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.