GSOC Operator

GSOC Operator Have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity youve been looking for! About Us: At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients and were growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today! What We Offer: Weekly Pay - Your hard work rewarded fast.Competitive Benefits Health, Dental, Vision, and more.Flexible Schedules Work-life balance matters.401 (k) Program Invest in your future.Easy Online Application Process Get started in minutes! Your Responsibilities: Provide Excellent Customer ServiceMonitor CCTV Camera Systemand accurately document activity in a daily reportObserve, Survey, and Reporton activities at your assigned locationRespond Rapidly in critical situationsStrong situational awareness and ability to assess potential threats.Proficiency in using security systems (CCTV, access control, alarm panels).Strong customer service and interpersonal skills to interact professionally with visitors and employees.Ability to enforce security policies with firmness and diplomacy.Excellent verbal and written communication skills.Ability to remain calm under high-pressure situations and emergencies.Physically capable of standing for extended periods, conducting patrols, and responding quickly to security incidents. Visitor Management & Access Control Greet and verify visitor identity upon arrival.Utilize a visitor management system to check guests in and out.Issue visitor badges and provide appropriate directions.Maintain accurate and detailed visitor logs.Enforce security policies to prevent unauthorized access. Security & Surveillance Monitor CCTV cameras, alarm systems (fire/intrusion), and access control panels for any irregularities.Conduct security patrols and inspect assigned areas to ensure a safe environment.Identify potential security risks and mitigate them before escalation.Maintain communication with the on-site security team and operational staff. Incident Response & Reporting Report any security breaches, suspicious activities, or safety concerns to Metro One leadership.Respond promptly to alarms and emergencies, including fire drills and evacuation procedures.Provide immediate support during medical emergencies, fires, and security threats. Communication & Customer Service Answer calls and inquiries with professional etiquette.Educate visitors and employees on security protocols and policies.Maintain a positive and professional demeanor while ensuring safety procedures are followed. What Were Looking For: Strong situational awareness and ability to assess potential threats.Proficiency in using security systems (CCTV, access control, alarm panels).Strong customer service and interpersonal skills to interact professionally with visitors and employees.Ability to enforce security policies with firmness and diplomacy.Excellent verbal and written communication skills.Ability to remain calm under high-pressure situations and emergencies.Physically capable of standing for extended periods, conducting patrols, and responding quickly to security incidents. Why M1 Global? If you're looking for more than just a job if you want to be part of a growing, supportive team where your hard work matters Metro One is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees. Grow your career. Strengthen your skills. Make a difference. M1 Global is an Equal Opportunity Employer.