Serves as the working shift supervisor for the Vendor guard force at Redstone Arsenal. Directs Security Guard I personnel during assigned shifts under the oversight of Acuity's Site Supervisor(s) and Project Manager; ensures 100% post coverage, post-order compliance, readiness, and reporting; and performs all Guard I access-control duties as required. The Guard II is the first line of accountability for shift performance, conduct, and incident response.
Essential Duties and Responsibilities:
All Security Guard I duties, plus:
Direct and supervise the guard force during assigned shifts under Acuity site oversight; manage a shift of eight or more guards across multiple gates and posts
Conduct guard mount/shift briefings; verify fitness for duty, uniform and equipment condition, license/credential currency, and post assignments before posting
Ensure 100% coverage of required posts for the entire shift; execute the relief plan and adjust assignments to cover absences without uncovered posts; notify Company management and Acuity immediately of coverage risks
Supervise execution of post orders, RAMP measures, inspections, and access-control standards; conduct documented post checks throughout the shift
Take charge of incident response on shift: direct immediate actions, ensure notifications within required timelines (verbal notice within 5 minutes for reportable incidents), preserve scenes, and coordinate with DES, law enforcement, and emergency services
Review and approve guard incident and daily reports for accuracy and completeness before end of shift; prepare supervisory reports and shift logs
Ensure use-of-force compliance; document and report any use of force immediately through Company and Acuity channels
Support internal quality control integrated with Acuity's QC program; identify deficiencies, take containment action immediately, and support written corrective action
Coach, train, and evaluate assigned guards; conduct on-shift remedial training and document performance issues; recommend personnel actions to Company management
Track training, license, medical, PAT, and credential currency for assigned personnel; flag expirations before they lapse
Maintain accountability of shift equipment, keys, radios, and Government-furnished property; report loss or damage immediately
Enforce standards of conduct and appearance; remove personnel from post when directed by Acuity or the Government and implement qualified replacement coverage
Maintain 24/7 reachability expectations for shift-management coordination as assigned; escalate to the Company 24/7 management POC as required
Refer any Government direction that would change scope, price, staffing, or schedule to Acuity/Company management - do not accept directly