Summary
If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
Job Description
Role Mission
As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues.
You will serve as a "Gucci Ambassador" by promoting the Gucci Values and Mindsets. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.
Key Accountabilities
Operations
• Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve; • Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV's and damages; • Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner; • Maintain clear and accurate operations documents/procedures for reference purposes; • Submit all 8300 and tax-exempt forms as received; • Communicate all discrepancies/issues immediately to management; • Process repairs and damages on a timely basis according to company guidelines; • Assist with physical maintenance of the boutique; • Place orders as needed for all supplies for the office and store; • Ensure compliance with company standards, procedures, and security guidelines.
Inventory
• Ensure an accurate and organized store inventory at all times; • Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager.
Key Requirements
• Bachelor's Degree preferred; • Experience with technology to utilize internal retail systems and shipping software programs; • Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes; • 1 year of administrative or stock experience; preferably in a luxury environment; • Strong attention to detail and ability to multitask; • Familiarity in Microsoft Word and Outlook; • Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.
Work Authorization
Qualified candidates must have the proper work authorization to work in the United States.
Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.
For individuals assigned and/or hired to work in Boston, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary range is $23.00/hour to $25.00/hour.
EOE M/D/F/V
Job Type: Regular Start Date: 2026-02-22 Schedule: Full time Organization: Gucci America Inc.