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GUCCI Senior Client Advisor - Boston Saks

Gucci

Boston, MA

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JOB DETAILS
SALARY
SKILLS
Business Skills, Coaching, Communication Skills, Customer Experience, Customer Service Evaluation, Customer Support/Service, Exceeded Sales Goal, Fashion Industry, Leadership, Loyalty Programs, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Onboarding, Operational Support, Operations, Organizational Skills, Performance Metrics, Power Amplifier, Presentation/Verbal Skills, Retail, Retail Management, Retail Sales, Revenue Growth, Sales, Store Closing, Store Opening, Team Lead/Manager, Writing Skills
LOCATION
Boston, MA
POSTED
1 day ago
Summary
If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Job Description

If you are a Dream-maker, this is theplace for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role Mission

As a Gucci Senior Client Advisor, you will assist the Store Director/Regional Director in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.

You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.

Key Accountabilities

Team
  • Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;
  • Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;
  • Assist in the development and growth within your team;
  • Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.
Client
  • Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;
  • Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;
  • Attract new clients by being a Brand Ambassador through networking within the community;
  • Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.
Operations
  • Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;
  • Contribute to upholding the visual display of all products in accordance with Gucci visual standards;
  • Support the daily operations of the store when management is not present;
  • First point of contact should a difficult client issue arise.
Key Requirements
  • Sales management experience in retail, luxury retail, or service-related industry preferred;
  • Bachelor's Degree in a related field is preferred;
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;
  • Ability to manage competing priorities in a fast-paced environment;
  • Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
  • Industry awareness and strong business acumen;
  • Strong verbal and written communication skills and excellent organizational skills;
  • Passion for the Fashion Industry;
  • Flexibility to work a retail schedule which will include evenings, weekends, and holidays.
Salary Range -

For individuals assigned and/or hired to work in Boston, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.

A reasonable estimate of the current base salary range is $21.00 to $22,00.

EOE M/D/F/V
  • Full time
  • Northern America
  • United States of America


Job Type
Regular

Start Date
2026-03-15

Schedule
Full time

Organization
Gucci America Inc.

About the Company

G

Gucci

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