Guest Experience Concierge

Enterprise Center and Stifel Theatre are excited about our busy upcoming season! We are looking for passionate, friendly, service-oriented individuals to join our team. Our mission is to enhance the guest experience by creating a positive environment with extraordinary customer interaction and service. Please understand that you are hired to serve guests. There will be nights when your responsibilities prevent you from seeing the events.

Rate of Pay: $16.50/hour
 

About this role:

The Guest Experience Concierge supports the delivery of exceptional service to guests in club and premium areas. They’ll assist in resolving guest concerns with professionalism while maintaining clear and thoughtful communication. This role focuses on creating a welcoming, high-quality experience for all guests, including high-profile individuals, while maintaining confidentiality and a positive demeanor. Additionally, they help ensure proper access by monitoring and verifying that wristbands are distributed to the appropriate guests.
 
 Responsibilities:

·         Maintain consistent and attentive use of radios to ensure regular and effective communication.

Requirements: 

 
Work Environment:

New Hire Bonus: $250 bonus for new Team Members once they work their first 25 events. (Re-hires are not eligible). 
 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.