Guest Experience (Front of House) Team Member

Guest Experience / Front of House Team Member

Looking for work with purpose and growth potential? At Chick-fil-A Cooper Point and Capital Mall, our Front of House Team Members are the heartbeat of our guest experience. We’re hiring friendly, dependable individuals who are passionate about serving with excellence and heart in a fast-paced, team-first environment. Whether you're looking to launch a career or just want a stable role with a supportive team, we’re ready to invest in you.

What this role is

Front of House Team Member — you’ll rotate between front counter, drive-thru, food assembly, drinks/milkshakes/desserts, mobile order support, dining area care, and general guest service. Fast pace. High standards. Team-first attitude required.

Key responsibilities

• Greet guests and take orders accurately at the counter and drive-thru.
• Assemble and serve meals for dine-in, carry-out, curbside, and catering pickup.
• Prepare drinks, treats, and milkshakes per recipe and quality standards.
• Assist guests with the mobile app and orders when needed.
• Maintain clean, safe, and welcoming service and dining areas.
• Restock supplies and support smooth restaurant flow.
• Communicate clearly with teammates and follow food safety protocols.

Who we want

• Friendly, dependable people who show up and get the job done.
• Comfortable multitasking in a fast environment.
• Able to stand for long periods and lift 20–30 lbs.
• Strong communicators with a positive attitude.
• Bilingual (English/Spanish) is a plus, not required.

Schedule & pay

• Part-time: 10–31 hours/week.
• Full-time: 32+ hours/week.
• Must be available for some peak shifts (early mornings, evenings, Saturdays). Always closed on Sundays.
• Pay: $17–$19/hr depending on availability and experience.

Benefits & perks

• Competitive pay
• Paid training and intentional development from experienced leaders
• Scholarship opportunities
• Employee discount and team celebrations
• Flexible scheduling (Closed Sundays)
• Paid time off and health insurance for qualifying team members
• Clear paths for growth and leadership

Apply today and join our Chick-fil-A Cooper Point and Capital Mall family!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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