Guest Experience Lead

McDonald’s

Houston, TX

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JOB DETAILS

SALARY

$13.25–$15.06 Per Hour

SKILLS

Communication Skills, Equal Employment Opportunity (EEO), Fast Food, Genetics, Mobile Applications, Restaurant, State Laws and Regulations, Team Player

LOCATION

Houston, TX

POSTED

3 days ago

Guest Experience LeaderFlexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.PERKS & BENEFITS:* Competitive pay between $13.25 per hour - $15.06 per hour* Employee discounts and free meals* Paid sick leave and/or paid time off* Tuition reimbursement and/or educational assistance* Training and advancement opportunities* Weekly direct deposit* 401k plan** Medical, dental, and vision benefits*And much, much more!* Available to full time employees in select locations.This role is vital to the guest experience because you'll:* Lead the experience: Check in with guests and make sure they are enjoying themselves* Be the solution: Handle guest concerns and provide resolve to their satisfaction* Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment* Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay featuresTo be successful in this position, you'll need:* A humble and hospitable demeanor;* Passion for helping and serving others (customers and fellow team members);* A desire to learn and grow; and* The ability to communicate effectively and anticipate customer needsSo, what's your job combo?Equal Employment Opportunity and Our Value of InclusionMcDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com.This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

About the Company

McDonald’s

This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring, firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's Corporation will be your employer.

COMPANY SIZE

50 to 99 employees

INDUSTRY

Restaurant/Food Services

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