Guest Experience Representative | Part Time | Snapdragon Stadium

Guest Experience Representative | Part-Time | Snapdragon Stadium in San Diego, California | Careers at Snapdragon Stadium

Please Enable Cookies to Continue

Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.

Welcome page

Returning Candidate?

Log back in!

Guest Experience Representative | Part-Time | Snapdragon Stadium

Location US-CA-San Diego

Job Post Information* : Posted Date 11 hours ago(9/21/2026 10:00 AM)

Job ID 2026-34981

Location Name Snapdragon Stadium

Category Guest Services

Type Regular Part-Time

Location : Location US-CA-San Diego

Job Post Information* : External Company Name Oak View Group

Job Post Information* : External Company URL https://www.oakviewgroup.com/

Location : Address 2101 Stadium way

Job Post Information* : Post End Date 12/25/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Guest Experience Representatives are responsible for providing excellent customer service to Snapdragon Stadium's guests.

This role pays an hourly rate of $19.50.

Benefits for Part-Time Roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 25, 2026.

About the Venue

Snapdragon Stadium is a 35,000-seat multipurpose venue that serves as the home for San Diego State University football, San Diego Wave FC (NWSL soccer), San Diego Football Club, major concerts and festivals, professional sports, motorsports, international soccer, high school sports, entertainment events, and private special events.

Responsibilities

• Provide excellent customer service for guests attending events at Snapdragon Stadium.
• Handle lost and found during events.
• Recognize potential hazards and observe appropriate precautions with guests.
• Scan and check for valid tickets at premium VIP entrances.
• Receive and quickly act upon requests or complaints from guests.
• Monitor all public areas to ensure they meet cleanliness standards.
• Be familiar with Snapdragon Stadium to answer stadium questions and provide accurate directions.
• Project a friendly, approachable, and professional attitude during your shift.
• Direct guests to their ticketed seat or appropriate seating sections.
• Keep aisles and stairs clear of guests.
• Monitor the seating area for guests who may not be in the correct area and ask to verify tickets.
• Provide location-specific direction for guests using elevators.
• Performs other duties as assigned by supervisor or manager.

Qualifications

• High school diploma or equivalent is required.
• Previous experience in a customer service role is preferred.
• Must be comfortable standing or remaining in a stationary position for extended periods of time.
• Excellent customer service skills are required.
• Must be able to display a positive and energetic attitude.
• Available to work nights, weekends, holidays, and events as scheduled.
• Strong interpersonal and communication skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Options

Apply NowApply

Share this job with your Network.

Email this job to a friend.Refer this job to a friend.

We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening!

Share on Social Media!

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.

Application FAQs

Software Powered by ICIMS

www.icims.com