Guest Experience Travel Advisor

About the Opportunity

We are seeking friendly, organized individuals who enjoy working with people and helping turn vacation ideas into well-coordinated experiences. As a Guest Experience Travel Advisor, you will guide clients through the planning process by researching options, organizing requested services, and providing attentive support leading up to their trip.

This remote opportunity is suitable for both career changers and individuals entering the industry for the first time. Prior travel experience is not required. Training, supplier resources, and continued education are provided.

What You'll Be Doing

• Learn about each client's vacation vision, preferred dates, destinations, interests, and budget
• Explore resorts, hotels, cruises, vacation packages, transportation, tours, excursions, and activities
• Research and narrow down choices based on individual traveler preferences
• Share relevant information to help clients confidently select vacation options
• Coordinate requested accommodations, transportation, experiences, and other trip services
• Provide reservation confirmations, itinerary details, schedules, and pre-trip information
• Track important planning dates and follow up on items needed to complete arrangements
• Maintain communication with travelers and answer questions throughout the planning process
• Support routine reservation updates, schedule adjustments, cancellations, and special requests
• Check traveler information and reservation details for accuracy
• Maintain clear records of client preferences, communications, and active arrangements
• Build knowledge through ongoing destination and supplier education

What This Opportunity Includes

• Fully remote opportunity within eligible locations
• Flexible part-time and full-time scheduling
• Training and onboarding for individuals new to the industry
• No previous professional travel experience required
• Continued team guidance and support
• Supplier training and destination education
• Opportunities to develop customer service, planning, research, and communication skills
• Professional development and growth opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment

Qualifications

• Clear and professional written and verbal communication
• Friendly and service-oriented approach when working with clients
• Strong listening and interpersonal skills
• Excellent organization and attention to detail
• Ability to balance multiple client requests and deadlines
• Comfortable researching and evaluating information online
• Willingness to learn booking platforms and digital resources
• Adaptable and resourceful when schedules or client needs change
• Dependable follow-up and effective time-management skills
• Self-motivated and able to work independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or other approved regions