Guest Port Services Agent Concord Shore Services | New Orleans, LA and Mobile, AL Part-time | Year-round |
About the role Be the first smile cruise guests see. Our Guest Port Services Agents welcome guests at the cruise terminal and help make boarding day and return day smooth, friendly, and stress-free.
What you'll do
Greet guests warmly and answer their questions
Check cruise documents and photo ID
Check guests in on our computer system
Direct guests through check-in, security, customs, and luggage areas
Help guests find luggage and complete lost luggage forms
Welcome VIP guests and sign in visitors
Set up and tidy your work area each day
Possible key Functions could be directional, wheel Chair assist, checking in guests, meeting and greeting guests.
What we're looking for
A friendly, professional, team-first attitude
Customer service experience is a plus, but not required
Comfortable on a computer, with good typing skills
Detail-oriented, with clear English communication skills
Able to stand for a full shift
Calm and steady in a fast-paced setting
Flexible availability, including weekends and holidays, based on ship schedules
TWIC card required
Why join us Flexible part-time schedules, a welcoming team, and the chance to share true Gulf Coast hospitality with guests from around the world.
Numbers & Facts
Location
New Orleans, LA
Job Type
Part-time
Skills
Communication Skillsunmatched
Computer Systemsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
English Languageunmatched
Hospitality and Tourismunmatched
Training/Teachingunmatched
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