Guest Relations Team Member (Ages 16+) – Summer Seasonal Job

Guest Relations Team Member (Ages 16+) - Summer Seasonal JobDepartment: Admissions / Guest RelationsReports To: Guest Relations Lead and Admissions & Guest Relations SupervisorPosition Type: Seasonal (weekends through end of October)About the JobWant a summer job where you get to help people and be part of the fun? As a Guest Relations Team Member at Enchanted Parks, you'll be the friendly face guests turn to for help, answers, and park information. If you're outgoing, helpful, and enjoy working with people, this is a great way to gain customer service experience while enjoying an exciting park environment.NEW! Team Members who work after 4pm during Fright Fest will earn an additional $2/hr on top of their standard rate of pay!Why Work at Enchanted Parks?Free park admissionTeam member ride nights and special eventsFlexible scheduling that works with school and summer plansOn‑the‑job training providedGreat experience for communication, problem‑solving, and customer service skillsOpen to applicants 16 years and olderNEW! Earn an additional $2/hr incentive after 4pm during Fright Fest! What You'll DoGreet guests and help answer questions about the parkSell tickets, season passes, and other admissions productsHandle transactions accurately and responsiblyListen to guest concerns or feedback and help find solutionsRespond to guests in person, by phone, or electronicallyMaintain a clean, friendly, and welcoming work areaRent strollers and wheelchairs when neededUse multiple computer systems to assist guestsManage Lost and Found items and inventoryHelp create a positive guest experience every dayAssist with additional duties as assigned by leadershipWhat We're Looking ForMinimum age: 16Friendly, positive attitude and strong communication skillsComfortable speaking with guests face‑to‑face and over the phoneAbility to multitask and stay calm in busy situationsWillingness to work evenings, weekends, and holidaysAbility to adapt quickly and problem‑solveComfortable using computers and learning new systemsAble to stand for long periods and work outdoors in various weatherFor Lost & Found/Rentals: ability to lift up to 40 lbsStrong teamwork skills and professional behaviorOther DutiesAdditional responsibilities may be assigned as needed to support park operations.Ready to Apply?Apply online at EnchantedParks.com/JobsEnchanted Parks is a Smoke‑Free, Drug‑Free Equal Opportunity Employer.