Category: Koval Lane Hotel Status: Non-Exempt Reports To: Hotel Management Job Description The Guest Room Attendant plays a vital role in maintaining the comfort and satisfaction of our guests by ensuring all guest rooms and public areas are spotless, welcoming, and fully stocked. This role involves performing a variety of cleaning tasks, restocking amenities, and attending to guest requests with attention to detail and efficiency. The ideal candidate will take pride in providing a clean and pleasant environment for guests, contributing to their positive experience.
Benefits
- Medical
- Dental
- Basic Life Insurance (included with the dental plan)
- Vision
- Short-term Disability
- Combo plan covering accidents, hospitalizations, and critical illnesses
- Paid time off
- Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)
Location
In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required). Responsibilities - Clean and sanitize guest rooms, including changing linens, making beds, dusting surfaces, vacuuming, and mopping floors.
- Restock and replace bathroom amenities, including towels, toiletries, toilet paper, and tissues. Clean all bathroom fixtures, mirrors, and floors.
- Empty wastebaskets in guest rooms and public areas; replace liners as needed.
- Replenish room supplies like toiletries, glasses, stationery, and additional amenities.
- Ensure all room items, including furniture, fixtures, and electronics, are in working order; report any maintenance issues to management.
- Collect any guest belongings left behind and promptly turn them into Lost & Found.
- Maintain cleanliness in hallways, elevators, stairwells, and other common areas as assigned.
- Provide friendly and courteous service to guests, assisting with their needs and answering questions.
- Follow all health and safety regulations to ensure a safe environment for guests and team members.
- Keep open lines of communication with supervisors and other staff, reporting any issues or additional guest requests.
Skills / Experience - Prior experience in housekeeping or custodial services preferred.
- Strong attention to detail and a commitment to cleanliness.
- Ability to work independently and manage time effectively.
- Positive attitude with a commitment to excellent guest service.
- Must be 21 years old or older.
Physical Requirements - Physical ability to lift and carry up to 50 lbs.
- Ability to stand, walk, bend, and lift for long periods.
- Capability to perform physical tasks such as carrying supplies and moving furniture.
This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values - Service - Personalized, warm, and consistently exceptional customer service.
- Value - Committed to deliver quality products for great prices.
- Growth - Promote personal development and growth for all team members.
- Family - Create a family-like environment by staying close to our guests and our team members.
- Passion - Work with passion and enthusiasm every day.
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