Guest Room Attendant

Position Summary: To clean and stock guest rooms to ensure high standards of cleanliness.

Job Title: Guest Room Attendant

Department: Hotel

Reports To: Supervisor Housekeeping

FLSA Designation: Non-Exempt

License Type: Non-Gaming

Target Pay: Start - $24.39 One Year - $27.10

Essential Job Functions:

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents
• Adhere to cleaning procedures and instructions for use of cleaning agents
• Strip and make beds, changing bed linens
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
• Push and pull vacuum throughout entire room and empty trash
• Replenish amenities, linens, and supplies in guest room
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart
• Visually inspect room for cleanliness and appearance and signify completion for room
• Comply with attendance rules and be available to work on a regular basis
• Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns
• Answer immediately to requests from guests
• Load cart with supplies such as linens and amenities
• Enter guest rooms by adhering to proper procedures and ensure they are vacant
• Provide immediate report of any safety hazards, injuries, maintenance problems, or accidents to the supervisor
• Provide a check of all lights, television and clocks for good working condition
• Perform any other job-related duties as assigned

Qualifications:

• Must have the ability to communicate in English
• Self-starting personality with an even disposition
• Always maintain a professional appearance and manner
• Can communicate well with guests
• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player

Working Conditions:

• Knowledge of chemical cleaning agents and operation of various cleaning equipment
• Ability to push and/or pull equipment weighing up to 100 lbs
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
• Frequent walking, bending, and stooping