Guest Service Agent (FT/PT)

The Quail

Carmel, CA

JOB DETAILS
SALARY
SKILLS
Cloud Computing, Communication Skills, Computer Skills, Employee Benefits, Food Services, Health Plan, Hospitality and Tourism, Housekeeping/Cleaning, Presentation/Verbal Skills, Time Management
LOCATION
Carmel, CA
POSTED
30+ days ago

Working alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department.

 

  • Work for a highly prestigious hotel located in sunny Carmel Valley, California.
  • Learn and grow within a strong hospitality operation.
  • Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.

 

 

Key Accountabilities

 

  • Responsible for all guest services related to the objectives of the property.
  • Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions.
  • Provide prompt and courteous switchboard services by taking reservations and transferring phone calls. 
  • Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored

 

 

General Requirements

 

  • Bachelor's Degree preferred or combination of education, training, and experience
  • Able to work in fast-paced environment
  • Great verbal communication skills
  • Excellent computer skills
  • Must be outgoing, sociable, and well spoken
  • Prior hotel front desk experience required
  • Opera/ Opera Cloud experience preferred

 

 

 

Salary: $24.25 per hour

 

 

About the Company

T

The Quail