Cloud Computing, Communication Skills, Computer Skills, Employee Benefits, Food Services, Health Plan, Hospitality and Tourism, Housekeeping/Cleaning, Presentation/Verbal Skills, Time Management
Working alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department.
- Work for a highly prestigious hotel located in sunny Carmel Valley, California.
- Learn and grow within a strong hospitality operation.
- Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.
Key Accountabilities
- Responsible for all guest services related to the objectives of the property.
- Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions.
- Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.
- Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored
General Requirements
- Bachelors Degree preferred or combination of education, training, and experience
- Able to work in fast-paced environment
- Great verbal communication skills
- Excellent computer skills
- Must be outgoing, sociable, and well spoken
- Prior hotel front desk experience required
- Opera/ Opera Cloud experience preferred
Salary: $24.25 per hour
T
The Hongkong and Shanghai Hotels Ltd