Guest Service Agent

Tharaldson Hospitality Management

Overland Park, KS

JOB DETAILS
SKILLS
Cash Management, Customer Support/Service, High School Diploma, Housekeeping/Cleaning, Laundry, Marketing, Record Keeping, Sales, Telephone Skills, Transaction Processing/Management
LOCATION
Overland Park, KS
POSTED
1 day ago

We are hiring a Guest Service Agent/Front Desk Agent to provide exceptional guest experiences.

What We Offer:

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay and Daily Pay
  • Flexible schedule
  • Comprehensive benefits including medical, vision, dental, 401k, Profit Sharing
  • Paid vacation


  • Summary:
  • Greet, register, and assign rooms to guests
  • Handle confidential guest information with integrity
  • Respond promptly to guest requests and complaints
  • Answer and route calls, take accurate messages
  • Manage cash transactions during shifts
  • Maintain accurate records and assist with sales and marketing
  • Handle wake-up calls, keep common areas clean, and perform laundry duties
  • Perform other duties as assigned

  • Qualifications:
  • 0-1+ years of customer service experience
  • Passion for hospitality and guest service
  • High School diploma or higher
  • Ability to handle confidential information with integrity

About the Company

T

Tharaldson Hospitality Management