Guest Service Agent

Better Talent

St. Pete Beach, FL

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Communication Skills, Customer Support/Service, Environmental Impact, High School Diploma, Hospitality and Tourism, Microsoft Office, Microsoft Product Family, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Property Management, Property Rentals, Real Estate, Record Keeping, Telephone Skills, Typing, Writing Skills

LOCATION

St. Pete Beach, FL

POSTED

28 days ago

Company Overview We are a vastly growing vacation rental, property management, and Real Estate company St. Pete Beach, FL where the sun always shines. Our team members are the true soul of our company. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity, and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey. Position Summary We're looking for a Guest Service Agent who thrives on making people's vacations memorable through exceptional service and genuine care. In this role, you'll be the friendly voice and helping hand that our guests rely on throughout their stay at our beautiful St. Pete Beach properties. You'll coordinate with our local team to solve problems quickly, manage maintenance requests efficiently, and ensure every guest feels valued and supported. If you're someone who finds satisfaction in going the extra mile, staying organized under pressure, and turning challenges into positive experiences, this position offers the perfect opportunity to make a real difference in people's vacation memories while growing with a dynamic property management company. Responsibilities Answering calls, emails, and texts directed to the guest services team from in-house guests, the local team members, and others. Promptly communicating updates and issues to in-house guests and other local shop team members. Reporting, assigning, and scheduling maintenance/general tasks to our property management team. Responding to guest complaints and concerns with enthusiasm, empathy, and warmth. Troubleshooting common guest concerns and property issues. Utilizing available system resources to provide answers to common questions. Maintaining a working knowledge of all software and systems used in the guest services environment. Maintaining detailed records of communication received, communication sent, and action taken within system notes. Required Qualifications At least 1 year of customer service experience Must have experience with Microsoft Office products and be proficient at using them. Strong verbal & written communication skills are a must, and the ability to stay organized and effectively manage your time. The ability to stay calm and be kind in potentially high-stress situations. Familiarity with the vacation rentals and/or property management. Ability to stay organized and effectively manage your time. Typing speed of 50-60 WPM. High School Diploma or GED. Availability to work nights, weekends, and holidays in the office. Reliable transportation to and from work. Must live within 25 miles of St. Pete Beach. Compensation & Benefits Hourly Salary: $17.00 - $19.00 Bonus Bonus and Commission opportunities available Benefits Paid time off such as PTO, sick days, and vacation days Health & Dental insurance Retirement benefits or accounts Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs Employee recognition programs Schedule Available: 8am-6pm, Monday-Saturday (Shifts will be 8 hours and be scheduled 5 days a week) APPLY NOW Jean Abapo2026-05-05T04:24:26+00:00 Contact Usrecruiting@bettertalent.com +1407-279-0724 Book a Demo Copyright 2025 Better Talent | All Rights Reserved Page load link var fusionNavIsCollapsed=function(e){var t,n;window.innerWidth{e.classList.remove('no-wrapper-transition')},400),e.classList.remove('loading')},fusionRunNavIsCollapsed=function(){var e,t=document.querySelectorAll('.awb-menu');for(e=0;e window.RS_MODULES = window.RS_MODULES || {}; window.RS_MODULES.modules = window.RS_MODULES.modules || {}; window.RS_MODULES.waiting = window.RS_MODULES.waiting || []; window.RS_MODULES.defered = true; window.RS_MODULES.moduleWaiting = window.RS_MODULES.moduleWaiting || {}; window.RS_MODULES.type = 'compiled'; {'prefetch':[{'source':'document','where':{'and':[{'href_matches':'/*'},{'not':{'href_matches':['/wp-*.php','/wp-admin/*','/wp-content/uploads/*','/wp-content/*','/wp-content/plugins/*','/wp-content/themes/Avada-Child-Theme/*','/wp-content/themes/Avada/*','/*\\?(.+)']}},{'not':{'selector_matches':'a[rel~=\'nofollow\']'}},{'not':{'selector_matches':'.no-prefetch, .no-prefetch a'}}]},'eagerness':'conservative'}]} _linkedin_partner_id = '3472234'; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); (function(l) { if (!l){window.lintrk = function(a,b){window.lintrk.q.push([a,b])}; window.lintrk.q=[]} var s = document.getElementsByTagName('script')[0]; var b = document.createElement('script'); b.type = 'text/javascript';b.async = true; b.src = 'https://snap.licdn.com/li.lms-analytics/insight.min.js'; s.parentNode.insertBefore(b, s);})(window.lintrk); { '@context': 'http://schema.org/', '@type': 'JobPosting', '

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