Guest Service Associate

Lark Hospitality Career Site
  • Falmouth, Massachusetts
    30+ days ago

    Job Description

    Guest Service Associate (Seasonal)
    Pay: $18–$20/hour
    Schedule: Flexible | Full-Time & Part-Time Openings

    Join our team and be part of a boutique hospitality experience where thoughtful service and genuine connection define every stay.

    We’re looking for Guest Service Associates who bring warmth, attention to detail, and a natural sense of care to everything they do. This is a seasonal role with flexible scheduling and opportunities for both part-time and full-time hours.

    What You’ll Do:
    As a Guest Service Associate, you’ll be at the heart of the guest experience—creating welcoming first impressions and memorable moments throughout each stay. Responsibilities include:

    • Greeting guests and managing check-in/check-out with ease and professionalism
    • Assisting with guest requests, recommendations, and local insights
    • Supporting breakfast or light food & beverage service (food handler certification required or willingness to obtain)
    • Maintaining clean, organized, and inviting public spaces
    • Collaborating with housekeeping and leadership teams to ensure seamless stays
    • Stepping in where needed during busy periods—this is a hands-on, team-first role

    What We’re Looking For:

    • A friendly, approachable personality with strong communication skills
    • A genuine passion for hospitality and guest experience
    • Ability to multitask and stay composed in a fast-paced environment
    • Flexible availability, including weekends and holidays
    • Previous hospitality or customer service experience is a plus, but not required

    Why Join Us:

    • Competitive seasonal pay ($18–$20/hour)
    • Flexible scheduling to support work-life balance
    • A collaborative, close-knit team environment
    • The opportunity to be part of a unique, design-forward boutique hotel experience

    If you love creating meaningful guest experiences and thrive in a dynamic, people-focused environment, we’d love to meet you.

    Numbers & Facts

    LocationFalmouth, Massachusetts
    Websitehttps://www.larkhospitality.com/portfolio

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