Guest Service Associate

Local.House International, Inc.

Galveston, TX

JOB DETAILS
SALARY
$16–$20 Per Hour
SKILLS
Bookkeeping, Credit Cards, Housekeeping/Cleaning, Telephone Skills
LOCATION
Galveston, TX
POSTED
30+ days ago

Compensation

$16 - $20 hourly

Why You'll Love This Role:

  • Be the center of the action in a lively, people-first boutique hotel.
  • Build genuine connections with guests from all over the world.
  • Work in a positive, supportive environment with growth opportunities.

If you've got a knack for hospitality, a passion for service, and a smile that can brighten someone's day, step up to the front desk at Hotel Lucine-we can't wait to welcome you to the team.

Responsibilities

  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Mitigate customer complaints as needed
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

About the Company

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Local.House International, Inc.