Guest Service Associate - Pineville, NC

Spare Time Entertainment
  • Pineville, North Carolina
  • Autofill and Review
30+ days ago

Job Description

  • Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.
  • Answer guest inquiries over the phone and in-person; providing accurate information.
  • Inform guests of upcoming promotions, specials, and events.
  • Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
  • Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
  • Balance receipts, count cash, and complete daily shift paperwork.
  • Manage lane inventory and assists with lane turnover tasks.
  • Maintain a sanitary, organized, and presentable area.
  • Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
  • Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
  • Perform opening and closing duties as required.
  • Monitor guests for rule violations.

Numbers & Facts

LocationPineville, North Carolina

Skills

  • Corporate Policiesunmatched
  • Inventory Managementunmatched
  • Needs Assessmentunmatched
  • Organizational Skillsunmatched
  • Point of Sale (POS) Systemsunmatched
  • Printingunmatched
  • Startupunmatched
  • System Operationsunmatched

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