Grande Oaks Golf Club is seeking a Guest Service Attendant! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Summary:
The Guest Service Attendant is responsible for delivering high-quality customer service to members and guests, managing the cart fleet, and maintaining the driving range and bag room areas. Key tasks include greeting players, cleaning and staging golf carts, assisting with golf bags, and ensuring the practice facilities are fully stocked.
Key Responsibilities:
Assist with the overall upkeep of the clubhouse, cart storage area and parking lot
Provide sincere and courteous service to all guests with items such as bag handling and club cleaning
Maintain the cart staging area in a neat and orderly fashion, including the podium and bag drop area
Maintain the cart storage area and cart wash down area in a neat, clean and orderly condition
Prepare golf carts for play following the standards of Troon
Assist in educating players regarding course policy, current cart policy, speed of play and so forth
Assist players by changing their golf spikes if needed
Maintain accurate records of golfers renting clubs
Service customers who are renting golf clubs and clean rental clubs upon return
Clean golfers' clubs upon completion of play
Incorporate safe work practices in job performance
Perform other duties as required
Numbers & Facts
Location
Davie, Florida
Website
https://www.trooncareers.com/careers
Skills
Customer Support/Serviceunmatched
Fleet Managementunmatched
Record Keepingunmatched
Rentalsunmatched
Safety/Work Safetyunmatched
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