Guest Service Attendant

Troon
  • Vestavia Hills, Alabama
    30+ days ago

    Job Description

    Old Overton Club in Vestavia Hills, AL is excited to announce the exceptional career opportunity of full-time  Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
     
    FULL-TIME!
     
    Key Responsibilities of the Guest Services Attendant:
    • Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
    • Assists in the setup and execution of golf tournaments and outings.
    • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
    • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
    • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
    • Prepares golf carts for play following the standards of Troon Golf.
    • Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
    • Assists players by changing their golf spikes, if needed.
    • Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
    • Directs start of play when necessary.
    • Maintains accurate records of golfers renting clubs.
    • Services the customer who is renting golf clubs and cleans rental clubs upon return.
    • Assists with food and beverage activities.
    • Cleans golfers' clubs upon completion of play.
    • Incorporates safe work practices in job performance.
    • Performs other duties as required.
    Minimum Qualifications of the Guest Services Attendant:
    • High School Diploma or GED; and six months to a year customer service experience or training.
    Other Qualifications:
    • Regular and reliable attendance.

    Numbers & Facts

    LocationVestavia Hills, Alabama
    Websitehttps://www.trooncareers.com/careers

    Skills

    • Customer Support/Serviceunmatched
    • Food and Beverage Industryunmatched
    • High School Diplomaunmatched
    • Hospitality and Tourismunmatched
    • Inventory Managementunmatched
    • Record Keepingunmatched
    • Rentalsunmatched
    • Safety/Work Safetyunmatched

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