Guest Service Manager

Sand Company

Meridian, ID

Apply

JOB DETAILS

SALARY

SKILLS

Accidental Death and Dismemberment (AD&D), Background Investigation, Budget Management, Coaching, Communication Skills, Computer Skills, Corporate Policies, Customer Support/Service, Flexible Spending Accounts, High School Diploma, Insurance, Inventory Levels, Inventory Management, Leadership, Marketing, Mathematics, Multitasking, Organizational Skills, People Management, Performance Management, Quality Metrics, Safety Standards, Sales, Schedule Development

LOCATION

Meridian, ID

POSTED

1 day ago

Rate: $20 USD per hour Description Guest Service Manager Overview Located just steps from The Village at Meridian, our charming 82‑room property offers the perfect opportunity for an ambitious hospitality professional to grow their career. As Guest Service Manager, you’ll partner closely with the General Manager to drive overall hotel performance, lead front desk operations, and ensure every guest enjoys an exceptional stay. This role is ideal for a front desk associate ready to take the next step into leadership. What You’ll Do + Provide warm, professional, and consistent guest service + Lead front desk operations, including scheduling and daily workflow + Train, coach, and support front desk associates + Resolve guest concerns and build strong guest relationships + Contribute to revenue goals through effective service and sales practices + Maintain accurate cash handling and internal controls + Assist with marketing initiatives and community engagement + Ensure guest rooms and public spaces meet cleanliness and quality standards + Manage supply levels and maintain inventory within budget + Serve as Manager on Duty and support front desk coverage as needed + Uphold company policies, safety standards, and security procedures What You Bring + High school diploma required; associate degree preferred + At least 1 year of hotel front desk or customer service experience + Supervisory experience preferred + Strong leadership, communication, and organizational skills + Ability to multitask in a fast‑paced environment + Basic computer proficiency and solid math skills + Flexible schedule availability is a must Pay & Position Details + $20 per hour + Full‑time, hourly role + Requires prior hotel and supervisory experience + Includes all shifts and call-off support as needed Benefits We offer competitive compensation with performance‑based increases, bonus eligibility, and a comprehensive benefits package, including: + Medical, Dental, Vision, HSA, and FSA options + Company‑paid Short‑ and Long‑Term Disability, Life, and AD&D + Voluntary Life Insurance + 401(k) with company match + Paid Holidays, PTO, and Sick Time + Employee discounts Pre‑employment background check and drug screening required. E‑Verify employer. EOE M/F/Vet/Disability. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

About the Company

Sand Company

Resume Resources

Free Resume Templates Free Resume Builder