We are currently looking for a highly motivated, respectful, professional individual who can work efficiently without direct supervision to fill a Front Desk position at the Country Inn & Suites Clarksville TN. The candidate must be able to work mid-day shift hours (3pm-11pm) and weekends, part-time hours only and possible overnight shifts if needed. Will need to be available on weekends and holidays.
Experience needed:
A positive attitude, punctual, works well with others, and fast problem solver.
Willing to learn and follow all hotel protocol, and keeps a neat, well-organized workspace.
Has some computer knowledge and loves being around the general public.
Responsibilities:
Proficiently learn and utilize hotel PMS system.
Perform all check-in and check-out tasks.
Manage online and phone reservations.
Inform customers about payment methods and verify their credit card data.
Register guests collecting necessary information (like contact details and exact dates of their stay).
Welcome guests upon their arrival and assign rooms.
Provide information about our hotel, available rooms, rates, and amenities.
Respond to guests’ complaints in a timely and professional manner.
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
Confirm group reservations and arrange personalized services for VIP customers.
Maintain updated records of bookings and payments.
Additional Skills:
Work experience as a Hotel Front Desk Agent, Receptionist, or similar role.
Experience with hotel reservations software, like ChoiceAdvantage.
Understanding of how travel planning websites operate, like Booking.com and Expedia.
Customer service attitude.
Excellent communication and organizational skills.
If the hospitality industry sounds like you or someone you know we want to hear from you.
Please only serious applicants/If interested in this position, you must come in, in-person, and leave an application.
Job Types: Part-time 3-4 days a week. Start Pay: $13.50-14.00 maybe higher based on experience.
Numbers & Facts
Location
Clarksville, Tennessee
Salary
$13.50–$14
Skills
Cleanroomunmatched
Communication Skillsunmatched
Credit Cardsunmatched
Customer Support/Serviceunmatched
Hotel Reservationunmatched
Housekeeping/Cleaningunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Team Playerunmatched
Time Managementunmatched
Travel Planningunmatched
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