Guest Service Representative

Guest Service Representative

Cranberry, PA

Best Western Plus is currently seeking a full-time Guest Service Representative to join their team in Cranberry, Pennsylvania! In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What we can offer YOU:

• Dental & Vision
• 401k
• Paid Vacation (full-time only)
• Paid Holidays
• Pay: $16 - $18/hour, offer dependent on experience

The right candidate will have:

• 1 year of Front Desk experience preferred
• Must have flexible availability including holidays and weekends
• Positive attitude and service-minded work ethic

Our Guest Service Representative will:

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with the housekeeping department to ensure guest accommodation is ready

If you are interested in this position, please submit a current resume for consideration!

Best Western Plus

Salary

$16.00 - $18.00 per hour

Benefits

Paid time off, Health insurance, Dental insurance, Vision insurance, 401(k)

Job Type

Full time

Schedule

Weekend availability, Monday to Friday