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Guest Services Jobs in California

Guest Service Representative

Washington Hospital

Fremont, CA

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JOB DETAILS
SALARY
$26.55–$35.85 Per Hour
SKILLS
Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, Healthcare, High School Diploma, Hospital Systems, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Problem Solving Skills, Procedure Development
LOCATION
Fremont, CA
POSTED
4 days ago
Description

Salary Range: $26.55 - $35.85

The Guest Service Representative provides a welcoming and professional first point of contact for patients, visitors, and other guests. The role supports a safe and positive experience by offering wayfinding assistance, managing guest access, and upholding established security procedures.

Education

  • High School Diploma or equivalent required
  • 1-2 years college education preferred


Work Experience

Two or more years customer service experience required

Computer Skills
  • Basic computer skills required
  • Word, Excel, Outlook, Epic, preferred
Other Qualifications
  • Excellent communication skills, both in person and over the phone
  • Ability to multitask with strong attention to detail
  • Demonstrated ability to serve individuals of all ages and cultural backgrounds with patience, diplomacy, and respect
  • Capacity to work efficiently with limited supervision while maintaining high standards
  • Resourcefulness in meeting challenges and developing innovative approaches to enhance customer satisfaction
  • Professionalism under pressure and in difficult or emotionally charged situations
  • Strong critical thinking and problem-solving abilities


Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.

About the Company

W

Washington Hospital

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