Guest Service Representative-Joy Creator

Nothing Bundt Cakes

High Point, North Carolina

JOB DETAILS
SKILLS
Bakery, Detail Oriented, Federal Laws and Regulations, Housekeeping/Cleaning, Maintain Compliance, Merchandising, Multitasking, Retail, Sales, State Laws and Regulations, Team Building, Team Player
LOCATION
High Point, North Carolina
POSTED
3 days ago
Benefits:
  • Free uniforms
  • Opportunity for advancement
  • Employee discounts
  • Flexible schedule
COMPANY AND CULTURE:
At Nothing Bundt Cakes, the Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel
welcome, and you’ll create an environment of generosity, happiness, and joy in your community.

JOB POSITION:
The Joy Creator creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone. The JC does side work duties for the Crafting Department, some light cleaning and clerical duties.

RESPONSIBILITIES:
  • Introduce walk-in guests to the bakery and products using a Guest Tour
  • Suggest creative solutions to guests with walk-in orders
  • Suggest the purchase of add-ons and retail to make the product a complete experience
  • Assist phone-in guests with their orders
  • Operate and balance the POS with accuracy and efficiency 
  • Collect email addresses from guests
  • Have current and complete knowledge of current prices, products and promotions
  • Keep retail area clean, swept and neatly merchandised throughout the day
  • Dust all retail surfaces at least twice per week, including counter tops and POS stations. 
  • Carry out the duties the crafter & other departments assigns from time to time 
QUALIFICATIONS:
  • Possess a strong sense of teamwork
  • Ability to follow instructions
  • Has integrity
  • Takes initiative 
  • Works well under pressure 
  • Outgoing and friendly personality
  • Attention to detail
  • Multi-tasking ability 
  • Strong sales ability 
  • Strong sense of urgency 
  • Genuine care for others’ needs 
PERKS & BENEFITS:
  • We observe all major holidays
  • Team building outings 
  • Employee discounts
  • We offer flexible work schedules
  • You don’t have to be 18 to work here, so students can join us
  • You’ll get trained, not only on selling cake, but on growing your career
  • We love to celebrate and bring joy to the community
Joy is the job!  Apply now!
Compensation: $10.00 per hour




Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

 

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About the Company

N

Nothing Bundt Cakes

At Nothing Bundt Cakes our goal is to create a cake that not only reminds you of home, but also opens you to a new world. And while that’s no easy request, the hand-crafted recipes are more than up to the task. Each recipe only uses the purest ingredients; real eggs, butter and cream cheese, all to bring you bundt cake perfection.
COMPANY SIZE
20 to 49 employees
INDUSTRY
Restaurant/Food Services
WEBSITE
http://www.nothingbundtcakes.com