Guest Service Representative

Brewer Global

Las Vegas, NV

JOB DETAILS
SALARY
SKILLS
Beverages, Communication Skills, Consulting, Leadership, Materials Management, Operations Processes, Policy Implementation, Problem Solving Skills, Procedure Implementation, Retail, Team Lead/Manager, Up-Selling, Waste/Garbage/Recycle Collection
LOCATION
Las Vegas, NV
POSTED
2 days ago

We are searching for a Guest Service Representative to help ensure a safe and memorable experience for guests. This position is onsite on the Las Vegas Strip, contract-to-hire, and pays $18 per hour.

Responsibilities:

  • Comply with and implement operational policies and procedures.
  • Work according to the schedule, including weekends and holidays, with rotating shifts.
  • Welcome visitors, including VIPs and large groups.
  • Provide visitors with a welcome tour / speech about ongoing exhibitions.
  • Rotate through the Box Office, Retail, and Beverage Outlets.
  • Check exhibition zones, manage exhibit materials, arrange items, ensure optimal conditions, crowd control, collect lost items, prevent incidents, and collect trash.

Requirements:

  • Understanding of exhibition content, operational processes, and procedures.
  • Active listening and clear communication skills.
  • Ability to comprehend and articulate exhibition contents.
  • Problem-solving skills, proactiveness, adaptability, and ability to lead and support team members.
  • Service-oriented mindset, upselling skills, and ability to handle emergencies.
  • Friendly, caring communication skills.

About the Company

B

Brewer Global