Guest Service Representative - Nights

Join Tricoci University as a Night Shift Guest Service Representative!

About Tricoci University:

Tricoci University of Beauty Culture is dedicated to providing quality beauty education while fostering an engaging and supportive environment for students and guests. We aim to empower our students with the skills necessary to excel in the beauty industry.

Position Overview:

As a Night Shift Guest Service Representative, you will be the primary point of contact for guests and students during evening hours. Your role is vital in ensuring exceptional customer service and smooth operations during the night shift, creating a welcoming and efficient environment.

Key Responsibilities:

• Greet and assist guests and students professionally and warmly during night hours.
• Handle incoming calls and inquiries related to our programs, services, and appointments.
• Schedule, confirm, and manage appointments for evening beauty services and consultations.
• Maintain accurate records of guest interactions and appointments.
• Address and resolve guest concerns promptly and courteously.
• Collaborate with the night team to ensure smooth and efficient operations.
• Perform administrative and support tasks as required during the night shift.

Why Work With Us?

• Be part of a respected institution focused on beauty education and student success.
• Work during night hours with a supportive and professional team.
• Flexible scheduling that accommodates your availability.
• Opportunities for professional growth and development in the beauty industry.
• Access employee discounts on beauty services and products.