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Guest Service Representative

Marriott

Oshkosh, WI

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JOB DETAILS
SKILLS
Billing, Communication Skills, Detail Oriented, Leadership, Problem Solving Skills
LOCATION
Oshkosh, WI
POSTED
Today
Description

At Oshkosh Marriott Waterfront Hotel, the Guest Services Representative starts and ends the day off right. As the first smile our guests see, you set the tone for their entire stay. Whether they're here for the weekend, a business trip, or just passing through -your warmth and attention to detail will make all the difference between a stay and an experience. You'll lead the check-in and check-out process, manage billing with accuracy, and be an ambassador for not only our property but the Oshkosh area!

We're looking for someone who's sharp, confident, and solutions-focused - someone who can keep things moving smoothly!

What you'll bring to our team:
  • A strong sense of ownership; you run the front desk and take pride in making things wonderful for the guest
  • Confidence under pressure; you stay cool, collected, and solution-focused even when things get hectic
  • Excellent judgement and problem solving skills; you think on your feet, make informed decisions, and know when to ask for support
  • Clear, professional communication; you're polished and personable when talking to guests, teammates, or leadership
  • Attention to detail; from guest billing to reporting, you double check your work and handle information responsibly
  • Team first mindset; you're reliable, supportive, and ready to jump in wherever needed to keep the operation running smoothly
Why you'll love working for us:
  • Marriott Hotel discounts
  • Opportunities to grow and expand your career
  • Recognition, appreciation, and a team that supports you

If you're someone who takes pride in creating great service, enjoys connecting with people, and wants to work for a team who values you - we'd love to hear from you.

Requirements

Must have open availability on Tuesdays/Thursdays. Minimum of one year hotel front desk experience strongly preferred.

About the Company

M

Marriott

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Hotels and Lodging
FOUNDED
1927
WEBSITE
https://www.marriott.com/

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