Dental Insurance, Email Management/Administration, Health Insurance, Multitasking, Philosophy, Record Keeping, Restaurant, Telephone Skills
Guest Service Representative – TPI Hospitality
Location: Residence Inn by Marriott – Roseville, MN
Position: Full-Time|Guest Service Representative
Shift: Tuesday thru Saturday evening shift (3 PM – 11 PM)
- Weekend availability required
Pay: $17/hr to $19/hr
We all matter. We all make a difference. We are TPI.
TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25+ hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes.
Key Responsibilities
- Provide friendly, energetic, and positive interactions with guests
- Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
- Handle requests, inquiries, and complaints promptly
- Maintain accurate records of reservations, arrivals, departures, and payments
- Ability to multitask in a fast-paced environment
About TPI Hospitality
- Celebrating 50+ years in the industry
- Empowering culture that fosters personal and professional growth
- Opportunities for advancement across 25+ hotels and restaurants in Minnesota and Florida
- Twelve-time nominee for Best Places to Work by the Business Journal
Benefits
- Medical/Dental Insurance
- 401(k) & matching
- Paid Time Off (PTO) & Holiday Pay
- Volunteer Time Off (VTO), Bereavement, and School Conference Leave
- Employee Discounts & Tuition Discount
Watch Our Video Here – and get ready to be part of something extraordinary!