Sign upLog in

Guest Service Representative - Substitute

Tricoci University

Indianapolis, IN

Apply
JOB DETAILS
SALARY
$14–$15 Per Hour
SKILLS
Administrative Skills, Artificial Intelligence (AI), Beauty Industry, Calendar Management, Communication Skills, Cosmetology, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, High School Diploma, Homeland Security, Microsoft Office, Multitasking, Operations Management, Organizational Skills, Record Keeping, Student Services, Team Player, Telephone Skills, Trademarks
LOCATION
Indianapolis, IN
POSTED
3 days ago
Become a Substitute Guest Service Representative at Tricoci University!

About Tricoci University:
At Tricoci University of Beauty Culture, we are committed to delivering exceptional beauty education while fostering a positive environment for students andguests alike. Our mission is to empower students with the skills they need for success in the beauty industry and provide top-notch service to our clients.

Position Overview:
As a Substitute Guest Service Representative, you will fill in during busy periods and staff shortages to ensure a high level of customer service. Your hospitality and proactive attitude will contribute to creating a welcoming experience for students and guests visiting our campus.

Key Responsibilities:
  • Greet and assist guests and students in a friendly and professional manner.
  • Manage incoming phone calls and respond to inquiries regarding our educational programs and services.
  • Schedule and confirm appointments for beauty treatments and consultations.
  • Maintain accurate records of client interactions and service appointments.
  • Address guest concerns and inquiries promptly and effectively.
  • Collaborate with team members to ensure smooth and efficient operations.
  • Perform administrative tasks as necessary to support the overall guest experience.
Why Work With Us?
  • Join a respected institution with a strong focus on student achievement and beauty education.
  • Work in a collaborative and supportive team environment.
  • Flexible scheduling options to accommodate your availability.
  • Opportunities for personal and professional growth within the beauty industry.
  • Employee discounts on beauty services and products.
Requirements

Qualifications:
  • High school diploma or equivalent; additional education in hospitality or customer service is a plus.
  • Previous experience in customer service or guest relations is preferred.
  • Strong communication skills and a personable demeanor.
  • Excellent organizational abilities and the capability to multitask.
  • Proficiency in Microsoft Office Suite; familiarity with CRM systems is beneficial.
  • A positive attitude and a readiness to assist wherever needed.
  • Availability for flexible scheduling based on operational demands, including weekdays, evenings, and weekends.
Benefits
  • Generous Paid Time Off
  • 401K Plan
  • Access to Continuing Education Units (CEU) Classes
  • Complimentary Services at our Student Clinic
  • Product Discounts
  • Opportunities for Career Advancement
  • A Rewarding and Dynamic Work Environment

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Job Description may be written with the assistance AI

Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.

About the Company

T

Tricoci University

Resume Resources

Free Resume TemplatesFree Resume Builder