Guest Service Supervisor

Spare Time Entertainment

Greensboro, North Carolina

JOB DETAILS
SKILLS
Calendar Management, Coaching, Communication Skills, High School Diploma, Housekeeping/Cleaning, Incident Response, Leadership, Organizational Skills, People Management, Point of Sale (POS) Systems, Problem Solving Skills, System Operations
LOCATION
Greensboro, North Carolina
POSTED
30+ days ago

What You’ll Do:

• Lead and support the front desk team
• Keep the front-of-house clean, organized, and guest-ready
• Oversee our lanes, arcade, and attractions throughout the day
• Help schedule staff and cover events
• Train and coach front desk staff and porters
• Answer guest questions in person and over the phone
• Jump in to solve problems and keep the fun flowing
• Operate the POS system and handle transactions
• Make announcements, promote specials, and hype up the energy
• Complete opening and closing duties
• Watch for safety issues, respond to incidents, and complete reports
• Help with equipment checks, supplies, vending, and anything needed to keep the place moving

What We’re Looking For:

• A high school diploma or equivalent
• Two years of guest service experience
• One to two years of supervisory or lead experience
• Strong communication, confidence, and organization
• Someone who thrives in a busy, loud, high-energy environment

What It’s Like Here:

Lights. Music. Lanes. Arcade action. Kids. Parties. Leagues.
You’re on your feet, helping people, problem-solving, and making the day better for everyone who walks in.

If you want a leadership role that is upbeat, hands-on, and actually fun, apply now and come be part of the Spare Time crew.

About the Company

S

Spare Time Entertainment