The Guest Services Agent - Custodial maintains sanitary conditions across the zoo grounds, responds to guest inquiries, and provides exceptional customer service to enhance visitor experience.
They conduct cleaning duties such as vacuuming, trash removal, and restroom maintenance, while ensuring guest safety and providing information about exhibits, activities, and amenities.
The role involves effective communication with staff and guests, using radios, and adhering to policies and safety standards.
Minimum qualifications include friendly, outgoing demeanor, positive attitude, excellent communication skills, and at least six months of related experience, with preferred custodial experience.
Work conditions require standing, walking, outdoor exposure, and flexibility to work weekends, holidays, and special events.
Benefits include paid time off, health insurance, 401(k), and more.