Guest Services Bartender & Hospitality Concierge

Guest Services Bartender & Hospitality Concierge
Location: Yulee, FL
Employment Type: Full-Time, Onsite
Position Summary
Vaco of Highspring is seeking a polished hospitality professional to serve as a Guest Services Bartender & Hospitality Concierge. This unique role combines premium beverage service, guest engagement, concierge-level hospitality, and operational support within an exclusive private owner environment.
Unlike a traditional restaurant bartender position, this role focuses on building relationships with a consistent group of owners, family members, and guests while delivering exceptional personalized service in a luxury hospitality setting. The ideal candidate enjoys creating memorable guest experiences, takes pride in attention to detail, and is comfortable wearing multiple hats throughout the day.
Key Responsibilities:
Guest Experience & Hospitality

• Provide exceptional service to private owners, guests, and business associates.
• Serve as an ambassador for the property, sharing knowledge about the property, its history, amenities, and unique features.
• Build strong relationships with recurring guests and anticipate their preferences and needs.
• Maintain a polished, professional presence at all times.

• Prepare and serve cocktails, wine, beer, and other beverages.
• Assist with food service as needed.
• Maintain cleanliness, organization, and presentation standards within all bar and service areas.
• Support special events, owner functions, and elevated beverage experiences.

• Assist guests with general requests and transportation needs around the property.
• Provide a welcoming and attentive experience throughout each guest visit.
• Serve as a point of contact within the owners' lounge and hospitality areas.

• Manage beverage inventory and stock levels.
• Assist with ordering, receiving, and invoice management.
• Prepare and restock guest lodges and hospitality spaces.
• Support property-wide beverage and water station management.
• Participate in setup, organization, and other operational projects during non-guest periods.

• Work closely with Food & Beverage, Culinary, Housekeeping, and Guest Services teams.
• Support service staff and contribute to overall team success.
• Demonstrate flexibility and willingness to assist across departments when needed.

• Bartending experience in upscale hospitality environments.
• Strong knowledge of cocktails, wine, spirits, and beverage service standards.
• Exceptional customer service and interpersonal skills.
• Professional appearance and demeanor.
• Ability to multitask and adapt in a dynamic environment.
• Self-motivated with the ability to work independently.

• Experience in private clubs, country clubs, luxury resorts, yacht clubs, cruise lines, boutique hotels, or concierge-level hospitality environments.
• Experience serving high-net-worth individuals or private memberships.
• Hospitality, concierge, or guest services background.
• Experience with inventory control, beverage ordering, and operational support functions.

• High School Diploma or equivalent; higher education preferred. 
• At least two years’ experience in bartending, food service, hospitality, or a related field. 

• Flexibility to work extended hours, including nights, weekends, and holidays as required. 

• Must have valid Florida or Georgia drivers’ license. 

• Frequent standing and walking for extended periods. 

• Occasionally required to bend, kneel, or crouch. 

• Regularly lifting, carrying, pushing, and pulling objects weighing up to 50 pounds. 

• Working in both indoor and outdoor environments, potentially in temperatures exceeding 90 degrees 

• Typical schedule: Monday-Friday, 7:00 AM-3:30 PM
• Focus on operational projects, inventory management, stocking, organization, and property support

• Typical schedule: Approximately 1:00 PM until guest activity concludes for the evening, typically by or before 10 pm
• Focus on guest-facing hospitality and beverage service

We offer flexibility in scheduling and seek a team member who can adapt to changing guest needs while maintaining a positive, service-oriented attitude

Ideal Candidate
We are looking for a hospitality professional who combines the beverage expertise of a bartender with the service mindset of a concierge. The successful candidate is polished, personable, proactive, and thrives in an environment where guest relationships, attention to detail, and exceptional service matter more than volume bartending.