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Guest Services Coordinator (.6 FTE)

Emergency Physicians Professional Association
  • Eagan, MN
  • Full-time
10 days ago

Job Description

The Urgency Room is looking to hire a part-time, .6 FTE Guest Services Coordinator. We are looking for individuals who are customer service-focused, tech-savvy, and reliable to join our front desk team. The Guest Service Coordinators act as the first point of contact between patients and guests of the Urgency Room and make patients and guests feel welcome and valued. The position uses practical judgment for initial triage and accurately registers patients for care (collects vital demographic information, verifies insurance coverage, and collects applicable co-payments). They support the initial rooming of patients and support front desk reception administrative tasks. Schedule: The hours of this position includes a mixture of day and evening shifts. This position will work every other weekend as well as 4 holidays per year. Day shift hours range is 7:00am-4:00pm and evening shift range is 1:30pm-10:00pm. Travel to other Urgency Room locations is required for trainings, meetings, and operational needs. Location: Eagan, Minnesota For more information please visit our website below: https://www.urgencyroom.com/

Numbers & Facts

LocationEagan, MN
Job TypeFull-time
IndustryHealthcare Services
Company Size500 to 999 employees
Websitehttps://eppahealth.com/

About Company

Emergency Physicians Professional Association (EPPA) is a group of emergency physicians and advanced practice clinicians who power the emergency departments of emergency departments across the Twin Cities and St. Cloud. EPPA also owns and operates The Urgency Room, a free standing facility offering communities access to our ER physicians outside of a hospital setting. We take pride in our culture of mutual respect and camaraderie. Our culture is the secret behind EPPA's attraction and successful tradition. At EPPA we are driven by a culture that is focused on the success of our providers and employees. We foster an environment which supports individual growth both personally and professionally. Our strong leadership consists of hospital medical directors, assistant medical directors, senior leadership and management teams along with the support of multiple development committees. This support encourages the group to work together as a team on what we value most, excellence in emergency medicine. We believe this support generates satisfied, successful professionals and an extraordinary provider group. We continually maintain impressive partner and employee retention rates and we believe the strong influence of our organizational culture is the driving force.

Skills

  • Administrative Skillsunmatched
  • Co-Paymentsunmatched
  • Customer Support/Serviceunmatched
  • Demographicsunmatched
  • Hospitality and Tourismunmatched
  • Organizational Skillsunmatched
  • Patient Careunmatched
  • Patient Registrationunmatched
  • Willing to Travelunmatched

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