Guest Services Coordinator As a leader in the jewelry industry, our mission is to create exceptional customer experiences in a culture of integrity and respect. We promise high-quality merchandise and brands, and as a recipient of the Best Places to Work in Indiana, we strive to provide a dynamic environment in which employees can thrive and grow. The Guest Services Coordinator supports the customer experience with a commitment to providing a personal and memorable experience for our clients. This roll interacts with our clients in the store and on the phone, and needs to prioritize multiple administrative tasks, take initiative, and have fun providing a legendary experience for our external and internal clients. This role performs tasks to support the sales team and Reis-Nichols leadership by following inventory processes and operations procedures. Essential Functions: The Guest Service Coordinator will perform the following essential functions:
Reis-Nichols offers one of the best and most flexible work schedules in the retail industry. Normal store hours are 10am until 6pm weekdays, 10am until 5pm on Saturdays and we are closed on Sundays. Associates rotate evening and weekend hours, when possible, to ensure a balanced schedule for our valued staff. Hours may differ during events or peak holiday times. Requirements:
Necessary Skills, knowledge and behaviors:
Physical Demands:
About Reis-Nichols Jewelers Reis-Nichols Jewelers is a high end, luxury retailer and is one of the nation’s largest and most respected privately held retail jewelers in the country. Their rich history in the jewelry industry dates back to 1919. A family-owned business who values their employees and embodies their cultural motto - Work Hard, Have Fun, and Take Care of Each Other. In addition to being a destination for the perfect engagement ring, Reis-Nichols designs and manufactures one-of-a-kind jewelry and has professional watchmakers in their certified watch repair facilities. Reis-Nichols is also an authorized retailer to many internationally known luxury brands such as Rolex, David Yurman, Roberto Coin, Mikimoto, JB Star, Cartier, Breitling and Tag Heuer, to name but a few. With two locations in the greater Indianapolis region, they are the area’s premier jeweler with a focus on providing personalized service. Their free-standing flagship store exceeds 11,000 square feet and is located on the north side in the luxury retail shopping district of Indianapolis. The Greenwood location is the destination for south-side clientele and is located just south of Greenwood Park Mall. Reis Nichols offers the following competitive benefits to employees who meet the necessary eligibility requirements:
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