Guest Services - Front Desk Attendant - Full Time - Fairfield Inn, Mansfield, MA

Fairfield Inn & Suites by Marriott hotel located in Mansfield, MA at 50 Reservoir St. is looking for a Full- Time Front Desk Attendant.

We want you to join our team at the Fairfield Inn & Suites as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Fairfield Inn & Suites. This is an exciting opportunity if you are interested in developing your professional skills.

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Shifts 7am-3pm , 3pm-11pm, Weekend Availability

Job Types: Part-Time

Pay: $17 - $19 Per Hour

Keywords: Hotel, Hospitality, customer service, receptionist, administra

Requirements

• Customer Service Experience
• Hotel Experience
• Attention to detail
• Reliability

Benefits

• DailyPay- Get Paid Any Day !
• 401K Matching
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training