Guest Services (Front Desk) Representative

Avocet Hospitality Group

The Admiral- Mobile, AL

JOB DETAILS
SALARY
SKILLS
Cash Management, Communication Skills, Dental Insurance, Detail Oriented, Hospitality and Tourism, Lift/Move 25 Pounds, Mathematics, Vision Plan
LOCATION
The Admiral- Mobile, AL
POSTED
1 day ago

Guest Service Agent (Part-Time)

The Admiral Hotel – Mobile, AL 36602

$15.50 / hour | 251 Government Street

Illuminate Your Career at The Admiral

Located in the heart of downtown Mobile, The Admiral Hotel blends historic art-deco elegance with modern Southern hospitality. We are seeking a Part-Time Guest Service Agent who is passionate about delivering dazzling first impressions. If you love connecting with people and thrive in a stylish, high-energy environment, your story starts here.

What We Offer

  • Culture: A vibrant environment that values passion, individuality, and fun!

  • Perks: Generous discounts at all Avocet-owned hotels & restaurants.

  • Future: Fantastic opportunities for internal growth and career development.

  • Benefits: Paid Time Off (PTO), paid holidays, 401(k) with up to 3.5% match, referral bonuses, and affordable medical/dental/vision plans.

The Role (At a Glance)

As the face of our lobby, you will create seamless, memorable experiences for our guests from check-in to check-out.

Key Responsibilities:

  • Warmly greet guests and handle registrations, check-outs, and reservations.

  • Answer phones, route calls, and answer questions about Mobile’s best local spots.

  • Process payments securely, manage a cash drawer, and maintain front desk organization.

  • Collaborate with team members to resolve guest requests swiftly and gracefully.

  • Maintain a neat, professional appearance and keep our beautiful lobby pristine.

What You Bring

  • Experience: 1 year of hotel front desk or guest relations experience is preferred (but a passion for service is a must!).

  • Skills: Strong communication, basic math skills, and a sharp eye for detail.

  • Tech-Savvy: Ability to learn front desk tech (Opera PMS, Micros POS, key software).

  • Flexibility: Ability to stand for duration of shift and lift up to 25 lbs.

  • Education: High School diploma or equivalent preferred.

EOE / DFWP

About the Company

A

Avocet Hospitality Group